Privacy Policy
Last updated: November 2026
1. Introduction
JG CABS ("we", "our", or "us") operates the website jgcabs.com and provides cab and car rental services in Bangalore, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: Name, email address, phone number, and pickup/drop locations provided when you make a booking or contact us.
- Usage data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Communication data: Messages you send us via our contact form, WhatsApp, or email.
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your cab bookings
- Communicate with you about your booking or enquiry
- Send you service-related notifications (e.g., driver details, trip confirmation)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with our drivers to fulfil your booking, and with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose your information where required by law.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Booking records are typically retained for a period of three years for accounting and dispute resolution purposes.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at care@jgcabs.com.
8. Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: care@jgcabs.com
Phone: Available on our website
Address: Bangalore, Karnataka, India